At Hiding, we want you to be completely satisfied with our services. This refund policy outlines the terms and conditions for requesting a refund for your subscription.
1. Refund Eligibility
We offer a straightforward 10-day refund policy:
- The 10-day period begins from the date your account was created
- Refunds are available for any reason during this period
2. Refund Process
To request a refund:
- Check your eligibility using our refund checker below
- If eligible, contact support@tryhiding.com with your request
- Include your account email in the request
- Refunds are typically processed within 5-7 business days
3. Restrictions
Please note the following:
- Refunds are not available after the 10-day period has expired
- Only one refund is permitted per customer
- Refunds do not include any transaction fees charged by payment processors
4. Subscription Cancellation
If you're outside the refund period, you can still cancel your subscription at any time:
- Log in to panel.tryhiding.com
- Navigate to Settings
- Select the Subscription tab
- Click "Cancel Subscription"
5. Contact Us
If you have any questions about our refund policy, please contact our support team at support@tryhiding.com.
6. Check Your Eligibility
Use the form below to instantly check if you're eligible for a refund:
